Error codes generated by Sassoon Installer are in bold text
Advices are in regular text.
| TIP |
| The TIP panels are extra advice not found when using Sassoon Installer program, which
may help to further explain the advice. |
"Error 7: A file could not be UnStuffed. One possibility is an incorrect password if the archive is encrypted.
Advice: Use the "Try again..." button and enter the password again.
If problem persists, call for support."
| TIP 7 |
Either the password was incorrect, or the file was not a valid StuffIt .SIT file. To overcome this error follow the advice.
|
"Error -35: Media was not found in drive!
Advice: If CD is not inserted, insert and "Try again".
Or, if CD Drive is not internal (Mac) or is not labelled D (on Windows), use "Browse" to
find Drive containing SassoonCD/Locked fonts folder and select item."
| TIP -35 |
The CD media was not found in the drive for the reasons stated. To overcome this
error follow the advice. TIP 12 on the main help page shows how to do this on your computer.
|
-1|io::File::open()cannot open D:\Locked fonts\__.sit|
| TIP -1|io |
The Drive D (which should contain the 'Sassoon CD' was empty.
Insert it now and 'Try again...'.
|
-1|passwpord mismatch in sit5 reader|
| TIP -1| |
The password was incorrect and could not be used by the StuffIt reader program.
Use the 'Try again...' button to re-enter the password.
|
"Error -37: Destination could not be found
Advice: Use the "Browse." button to select a destination"
| TIP -37 |
Most commonly a Folder is double-clicked instead of single click selected and the
destination is therefore not a valid Folder.
|
"Error -43: File not found.
Advice: Use the "Browse" button to locate the file to be unlocked.
If problem persists, call for support."
| TIP -43 |
For one reason or another the drive containing the CD was not found. Use the 'Browse'
button to manually loacte and select the item (S101W for example) from the CD. It can be found in
Sassoon CD\Locked fonts.
|
"Error -120:Internal script error!
Advice: Use the ""Try again..."" button.
If problem persists, call for support."
| TIP -120 |
The StuffIt engine or a script in use has halted. To overcome this error follow the advice.
|
"Error -128: Operation was aborted by the user!
Advice: Cancel was selected. Use the "Try again..." button to continue with the unlocking process."
| TIP -128 |
Either the user selected the Cancel button or the Cancel button was pressed by mistake.
|
"Error 1: The specified file is not a StuffIt Archive!"
Advice: Use the "Browse" button to reselect the item to be unlocked from the
locked fonts folder on the inserted CD."
| TIP 1 |
The file selected is not in the StuffIt format, does not have a .SIT extension,
or if it has, the file is corrupted and cannot be opened.
Please ensure the correct file is selected.
|
"Error 2: Unknown StuffIt version!
Advice: Use the "Try again..." button.
If problem persists, call for support."
| TIP 2 |
The file is uknown to StuffIt. To overcome this error follow the advice.
|
"Error -1: Internal engine error!
Advice: Use the "Try again..." button.
If problem persists, call for support."
| TIP -1 |
A component of the StuffIt engine is missing or malfunctioning.
|
"Error -50: One or more required parameters are missing!
Advice: Use the "Try again..." button to return to unlocking page,
then select (check) the item to be unlocked."
| TIP -50 |
Most commonly, the item to be unlocked has not been selected in the Sassoon Installer
program's window that displays all products for unlocking (accessed using the padlock icon).
To overcome this error follow the advice.
|
"Error -211: One or more required parameters are missing!
Advice: Use the "Try again..." button to return to unlocking page,
then select (check) the item to be unlocked (such as S101W for example)."
| TIP -211 |
Most commonly, the item to be unlocked has not been selected in the Sassoon Installer
program's window that displays all products for unlocking (accessed using the padlock icon).
To overcome this error follow the advice.
|
"Error -17002: The Engine is busy and cannot process the required operation!
Advice: Use the "Try again..." button.
If problem persists, call for support."
| TIP -17002 |
The StuffIt program or its engine are busy with another task. First try to 'End Task' by
selecting 'CONTROL+ALT+DELETE' keys simultaneously (for Windows) or 'Force Quit' select
COMMAND+ALT+ESCAPE' keys simultaneously (for Macintosh). If the problem persists, follow the error message advice.
|
Back to unlocking help page...
|